AI Strategy and Organizational Design

Move from exploration to enterprise execution

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The Challenges We See

Four people in a blurred classroom or conference setting, with a person on the right girl writing on a whiteboard or wall.

You’ve likely run a few pilots or proofs of concept. Maybe marketing tested a GPT, or operations built a few small automations to lighten the load. But when it comes time to scale, things get messy.

There’s no unified AI roadmap or clear strategy

Teams are experimenting in silos

Data readiness and governance lag behind innovation

Leadership wants results–but the organization isn’t structured to deliver them

We’ve heard similar stories from many of our enterprise clients. Our mission is to rewrite your AI adoption story—by designing the operational backbone that turns AI into an enterprise capability, not a one-off project.

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What We Do

We partner with technology and business leaders to architect a scalable AI foundation that aligns with your goals and culture.

AI Readiness Assessment 

Evaluate your data, systems, and culture for AI adoption.

Capability Development 

Identify the skills, roles, and training needed to build internal AI fluency.

Governance Model Design

Define ownership, accountability, and risk frameworks that support responsible use.

Change Management

Ensure adoption through communication and leadership alignment.

AI Roadmap & Operating Model 

Prioritize high-impact initiatives and outlines how teams, data, and platforms work together.

Ready to start your AI journey?

Align your teams, data, and governance to scale AI with confidence.

Book a Strategy Call

What You’ll Walk Away With

A clear strategy for your teams to execute and confidence your investment will scale.

◉ A 12–24 month AI strategic roadmap aligned to measurable business outcomes.

◉ A governance & risk management framework that meets enterprise compliance standards.



◉ Defined AI team structure and operating model built for scale.

◉ Leadership alignment and executive buy-in across departments.

Our Clients See:

40–60%

faster time-to-value on AI initiatives

10x

higher engagement via AI-powered experiences

80%

reduction in manual processes with AI automation

From Onsite Discovery to 50% CS Automation and $450K Annual Savings

Velocity kicked off the project with a 2-day onsite Discovery workshop, auditing our client’s customer service operations and identifying automation opportunities. Based on our strategic roadmap, we implemented a multilingual AI solution that:

⦿ Automated 50% of support in 7 languages, 

⦿ Reduced wait times to 0s, 

⦿ Brought $450,000 in annual savings, 

⦿ 266% ROI, and a full payback in just 90 days.

See All Case Studies
  • Kia logo on a dark background with rainbow-colored diagonal light streaks.

    “This AI agent has increased our conversion rate and also increased customer satisfaction. Customers can now get the exact information they are looking for either on a vehicle or financing before ever talking to a sales rep. When a customer does submit a request, the sales rep has all the information they need to close the deal.”

    Abe Nodarse

  • General Mills logo on a background with diagonal gradient lines in shades of beige, orange, blue, and black.

    "Velocity’s work speaks for itself. The partnership you get, in addition to the work, is second to none. They are collaborative, engaged, flexible, and seriously just great people all around. I love working with them."

    Bri Spitznagel

    Commerce Capabilities Manager

  • BMC logo centered on a dark, colorful diagonal striped background with orange, brown, purple, and blue hues.

    “The project had a short time frame and was delivered on time. We’ve since demonstrated our solution’s unique capabilities, reinforcing our position as a technology leader and innovator. All our interactions with Velocity were professional, and they were helpful and responsive, continuing to assist us post-delivery, even beyond the scope of the engagement.”

    Joe Goldberg

    Innovation Evangelist

  • Dark background with the word 'CHICAGO' and the phrase 'CHOOSE CHICAGO' underneath in the center.

    “Velocity’s flexibility and dedication to the project are great; we’ve been extremely pleased working with them. We have three major KPIs, and we’ve performed well across those KPIs right off the bat.”

    Jason Lesniewicz

    Director of Cultural Tourism

Trusted by the best

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Ready to move from exploration to execution?

Let’s build the foundation that turns your AI vision into enterprise impact, together.

Talk to an AI Strategist